Privacy Policy

Privacy Policy

Last Updated: 13 October 2026

SJD Consulting (Pty) Ltd is committed to protecting the privacy and confidentiality of personal information entrusted to us.

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information when providing our professional services or operating our website.

  1. Information We Collect

Depending on the services provided, we may collect and process:

  • Personal details, including names, contact information, identity numbers and addresses.
  • Business information, including company registration details, financial records and banking information.
  • Tax information, including income tax numbers, VAT details, tax returns and SARS correspondence.
  • Payroll information, including employee details, remuneration, deductions and statutory contributions.
  • Documents and supporting records necessary to provide bookkeeping, accounting, tax and compliance services.
  • Website enquiry information and technical information collected through website functionality, where applicable.

Information may be obtained directly from clients, their authorised representatives, employees, relevant regulatory authorities or other authorised sources.

  1. How We Use Your Information

We process personal information for legitimate business and professional purposes, including:

  • Providing bookkeeping, accounting, payroll and tax services.
  • Preparing and submitting statutory returns and compliance documentation.
  • Communicating with clients regarding their financial and compliance obligations.
  • Maintaining accurate business and financial records.
  • Complying with applicable legal and regulatory requirements.
  • Responding to enquiries and providing requested services.
  • Maintaining and improving our website and business operations.

Personal information is processed on an appropriate lawful basis, which may include contractual obligations, legal requirements, legitimate interests recognised under POPIA or consent where required.

Certain information is necessary to provide our services or comply with legislation. Failure to supply the required information may prevent us from completing particular services.

  1. Confidentiality and Information Sharing

SJD Consulting treats client information as confidential.

We do not sell personal information.

Where necessary and legally permitted, information may be shared with:

  • The South African Revenue Service (SARS).
  • The Companies and Intellectual Property Commission (CIPC).
  • Other relevant statutory or regulatory authorities.
  • Accounting, payroll, document management and cloud-based service providers.
  • Professional advisers or other parties authorised by the client or permitted by law.

Information is shared only where reasonably necessary for the relevant purpose and subject to applicable confidentiality and data protection requirements.

  1. Cloud Accounting and Third-Party Services

SJD Consulting uses digital accounting and business systems to provide efficient and accurate services.

Personal and financial information may be processed or stored using reputable third-party software and cloud service providers.

Some service providers may process or store information outside South Africa. Where cross-border transfers occur, we take reasonably practicable steps to ensure that the transfers comply with POPIA and that appropriate safeguards apply.

  1. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, password protection, secure software systems and appropriate information-handling procedures.

Although reasonable precautions are taken, no electronic storage or transmission system can be guaranteed to be completely secure.

Where a security compromise occurs, we will investigate and take appropriate action, including notifying affected individuals and the Information Regulator where required by law.

  1. Retention of Personal Information

We retain personal information for as long as reasonably necessary to provide our services, fulfil contractual obligations and comply with applicable statutory recordkeeping requirements.

Tax, accounting, payroll and business records may be subject to specific legal retention periods.

When information is no longer required and no legal obligation prevents its disposal, it will be securely deleted, destroyed or de-identified where appropriate.

  1. Your Rights Under POPIA

Subject to applicable legal requirements, you may:

  • Request confirmation of whether we hold your personal information.
  • Request access to personal information held about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of information where legally permissible.
  • Object to certain processing of your personal information.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with the Information Regulator.

Certain requests may be limited where information must be retained for statutory, contractual or other lawful purposes.

To exercise your rights, contact info@sjdconsulting.co.za.

  1. Website Cookies

Our website may use cookies necessary for website functionality and, where enabled, additional cookies for performance or analytics.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.

  1. Marketing Communications

We may communicate with existing clients regarding services and matters relevant to their business relationship with SJD Consulting, where permitted by law.

Marketing communications will be sent in accordance with applicable POPIA requirements.

You may opt out of direct marketing communications at any time.

  1. Children’s Personal Information

Our services are primarily intended for adults and businesses.

Where children’s personal information must be processed for legitimate tax, payroll or related professional purposes, we will do so only where permitted by applicable legislation, including POPIA.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legislation, business practices or the services we provide.

Any updates will be published on our website with a revised effective date.

  1. Contact Information

For questions, concerns or requests relating to personal information, please contact:

SJD Consulting (Pty) Ltd

Email: info@sjdconsulting.co.za

Website: www.sjdconsulting.co.za